Returns & Refunds Policy

At Geepas, we strive to ensure your home essentials meet the highest standards, but if you are not satisfied, you can return your items within 14 days of delivery. All returned products must be in their original packaging, unused, and in resalable condition to qualify for a full refund.

1

Initiate Your Request

Log into your Geepas account and navigate to the 'Order History' section to select the items you wish to return and state the reason.

2

Pack with Care

Place the item in its original box with all accessories, manuals, and promotional gifts included to ensure a smooth inspection process.

3

Schedule a Pickup

Once your request is approved, our courier partner will contact you to schedule a convenient time to collect the package from your doorstep.

4

Receive Your Refund

After our quality team inspects the returned item, your refund will be processed back to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing